Complaints and Appeals

Every Higher Education Institution (HEI) has the right to appeal decisions of the Accreditation Board, in accordance with the legal framework and ASCAL regulations.

The appeal procedure follows these steps:

• Submission of the Appeal: The appeal must be formally submitted to ASCAL within the prescribed deadline, calculated from the date of notification of the decision.

• Review: The appeal is referred to the Appeals and Complaints Commission for review.

• Decision-Making: The Commission evaluates all claims and supporting documentation submitted by the HEI and issues a final decision in accordance with the applicable regulations.